Frequently Asked Questions

Everything you need to know about Saramonic audio gear and our services.

Are Saramonic microphones compatible with both iPhones and Android devices?

Yes, we offer a wide range of microphones with Lightning, USB-C, and 3.5mm TRS/TRRS connectors designed to work seamlessly with most smartphones, tablets, and cameras.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days. Expedited shipping options are available at checkout if you need your audio equipment sooner.

What is the warranty period on Saramonic products?

All Saramonic products come with a standard 1-year limited warranty covering manufacturing defects. Please register your product on our website to ensure full coverage.

Do you offer a return policy if I am not satisfied with the sound quality?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.

How can I update the firmware on my wireless microphone system?

Firmware updates can be downloaded from our 'Downloads' section. Simply connect your device to a computer via the provided USB cable and follow the step-by-step installation guide.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.